Last Updated: 06/01/2025

 

At Blossom & Thrive Psychology, we are committed to safeguarding your privacy and ensuring that your personal information is handled with the utmost care and respect. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with Australian privacy laws.

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1. Information Collected

In the course of providing psychological services, we may collect the following types of personal information:

• Contact Information: Full name, email address, phone number, and other relevant contact details.

• Health Information: Medical history, treatment details, psychological assessments, and other health-related data necessary for the provision of services.

• Payment Information: Payment details provided to or invoiced via Halaxy.

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2. Methods of Information Collection

We collect your information through the following channels:

• Website Forms: Information submitted via intake forms on our Wix-hosted website.

• Appointment Management: Information collected when booking appointments or participating in telehealth sessions through Halaxy and Zoom.

• Invoicing Software: Payment details and invoices processed via automatic payments or invoicing software through Halaxy.

• Direct Communication: Information provided during phone calls, emails, or other forms of communication with Blossom & Thrive Psychology.

 

3. Information Usage

We use your personal information for the following purposes:

• To deliver, manage, and enhance our psychological services.

• To communicate appointment reminders, follow-up information, and other relevant communications.

• To process payments and manage invoicing in accordance with our billing policies.

We will not share your personal information with third parties unless required by law, or with your express consent.

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4. Data Security

Blossom & Thrive Psychology takes the security of your personal data seriously. We employ industry-standard security measures to protect your data from unauthorized access, use, or disclosure. All platforms we use, including Wix and Halaxy, are equipped with security protocols to safeguard your information.

 

5. Client Rights

In accordance with Australian privacy laws, you have the following rights regarding your personal information:

• The right to access, correct, or delete your personal data.

• The right to withdraw consent for specific communications or data processing.

• To opt-out of certain communications by contacting us directly.

 

6. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy as necessary. Any updates will be published on our website, and we encourage you to review this document periodically.

 

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
admin@blossomandthrive.com.au